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Payment Assessor - Summer Relief - Workers Compensation Board of Manitoba

Payment Assessor - Summer Relief

Job Summary:
Summer Term Position from April 29, 2019 - August 30, 2019

The Payment Assessor is responsible for gathering information and establishing all wage loss benefit rates for WCB claims according to existing policies, procedures and the Workers Compensation Act.

Job Duties:

  • Gathers, assembles, reviews, develops and assesses information to establish and issue payments on accepted claim files. Contact employers, injured workers and insurance companies, and consults with the Adjudicator/Case Manager to clarify payment related issues before benefits are processed.
  • Reviews and performs routine and complex calculations to confirm initial wage loss, ongoing entitlement and the following adjustments if required: overpayments, garnishee orders, Shelter Rebate entitlements, benefit adjustments (i.e.: workers covered by Treaty agreements, Apprentice, Volunteer or Youthful Worker), annuities and average earnings and issue payments/establish collections when appropriate.
  • Reads, interprets and applies applicable legislation (WC Act, EI, CCRA, etc.), policies, financial statements and income tax returns to determine correct benefit rates.
  • Communicates in a timely and effective manner with injured workers or their representatives, employers, worker advisors, lawyers and unions to obtain/provide information, respond to inquiries and explain calculations.
  • Set up regular cyclical payments of Claims and Rehabilitation files.
  • Act as a technical resource to share payment calculation information with other Compensation Services staff and Managers.
  • Participates in payment technical resource meetings.
  • Performs other related duties as assigned.


  • Grade 12 plus the completion of a two (2) year post secondary Diploma in a related discipline (Business Administration).
  • Minimum of 6 months related experience in a similar environment making decisions based on a defined set of criteria (ie. policies and procedures)
  • Ability to use a personal computer and software in a Windows environment.
  • Aptitude for mathematics, problem solving and detailed accurate work.
  • Ability to obtain, assess and evaluate information to perform calculations.
  • Ability to read, interpret, and apply legislation, policies, financial statements, income tax tables and income tax returns.
  • Ability to communicate effectively, both verbally and in writing.
  • Organizational skills and the ability to prioritize workload.
  • Ability to work effectively both independently and as part of a team.
  • Ability to work under pressure to tight deadlines.


  • Technical/Professional Knowledge
  • Client Service Orientation
  • Analysis/Problem Assessment
  • Quality Orientation
  • Planning, Organizing and Follow Up

Very Important:

  • Teamwork


  • Interpersonal Communication
  • Impact

Additional Information:

Regular employees who are willing to forego summer vacation will be eligible. The hours of work are Monday to Friday, 8:30 - 4:30. CWW participants may not be able to retain their EDO when they return to their home position. Qualifications have been reduced for the summer period only. Existing eligibility lists will not be used to staff these positions.

You may be asked to demonstrate your ability through competency based interviewing and/or testing.

Screening decisions are based on information outlined in your resumé and cover letter. Your work performance must be satisfactory for your application to be considered. If applying for or out of a term position, please note that article 10.09d of the Collective Agreement may apply.

Additional Information:

*This summer student position is only open to students who will be returning to post-secondary education in the fall. Any applicant who does not meet this criteria will not be considered.

A satisfactory criminal record check and verification of education will be required for the successful candidate.

Ability to communicate proficiently in both official languages (English & French) is an asset.

The WCB is committed to building a skilled, diverse workforce with equitable representation of Indigenous persons, visible minorities, persons with disabilities, women, LGBTTSQ+ persons and members of other equity-seeking groups. Applicants are encouraged to indicate in their covering letter or resumé if they are a member of these groups.

The Workers Compensation Board of Manitoba welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

About WCB:

The Workers Compensation Board promotes safety and health in Manitoba workplaces and aims to help prevent and reduce the occurrence of workplace injuries and disease. Working with its partners, the WCB promotes safe and healthy workplaces, facilitates recovery and return to work, provides compassionate and supportive compensation services for workers and employers, and ensures responsible financial stewardship.

WCBdoes encompasses what it means to work at the WCB. The WCB is proud to have employee benefits and programs that support financial and personal security, foster health and well-being, encourage involvement and support growth as an individual and member of the WCB community. The four categories of WCBdoes include: Security, Wellness, Engagement and Growth.

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